How to repair your iPhone X screen without forking out R15K


An Apple employee demonstrates the facial recognition feature of the new iPhone X. (Eric Risberg, AP File)

Johannesburg – Mobile screen repair stores are charging up to R14 999 to replace the screen on an Apple iPhone X, just a touch below the device’s retail cost of R20 499 to R23 999.

While many insurance companies and retailers offer screen insurance, not all stores are authorised retailers and some offer generic repair screens. 

The Core Group, the official distributor of Apple products, on Thursday said its store will now offer replacements for accidentally cracked iPhone screens at iStore outlets and Digicape from Monday 29 January.

This will be the first time local iPhone users can have replacements done by an Apple authorised service provider, with a genuine Apple replacement screen.

Core Group warned that screen repairs at unauthorised vendors could impair functionality and warranties. 

“Furthermore, using counterfeit or third-party parts can cause safety issues and could void the warranty on your iPhone. Screen repairs booked through iStore or Digicape ensure that there is no compromise on functionality, warranties remain valid and trade-in values are secure,” Core said. 

iStore and Digicape replace screens from the iPhone 6S and newer models at prices starting from R2 999, with the iPhone X the most expensive at R 5 999. 

What screen repairs cost at iStore and Digicape

iPhone 6s R2 999
iPhone 6s Plus R3 499
iPhone 7 R3 299
iPhone 7 Plus R3 799
iPhone 8 R3 999
iPhone 8 Plus R4 999
iPhone X R5 999

Authorised retailers like WeFix are currently running a promotion on iPhone X repairs at R11 999.

Unauthorised and third party companies offer screen repairs from R7 499 for an iPhone 8 up to R14 999 for the iPhone X.

If your iPhone screen needs fixing, you can book your device in at iStore or Digicape. Core Group said repairs will be completed within four working days, subject to demand. 

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